CANCELLATION POLICY

Due to the nature in which we process, design, and produce your order, NO cancellations may be made once your order has been placed, as they immediately are sent into production and/or packing. Please check your order carefully that you have ordered your items just as you want them.  

We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at haylinnshoopla@gmail.com if you have questions about personalization, before placing your order.

NOTE:  Haylinn's Handcrafted Hoopla also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

Please note, PRE-ORDERED, not in stock items, can take up to 2-6 weeks to ship to you. Please pay close attention to the listing details as these items can not be refunded due to delays.

Restocking Fee: In the event you need to cancel an order, which has not yet begun processing, a restocking fee of 15% will apply (this does not include the ROUTE INSURANCE. That is non refundable). At the time you place your order, we are charged a transaction fee and a processing fee. In the interest of fairness, if you need to cancel your order because of an error on your part, you will remain responsible for that fee. Please remember, an order that has begun processing (i.e. materials have been ordered, files have been prepped, etc...) can no longer be canceled.